48 Hour Sale! Get $250 + Free Domestic Shipping on The Phoenix for the next 48 hours only before the price increases. Coupon Code: RISEAGAIN

Pay over time with quadpay. Split your Phoenix purchase into 4 interest-free installments over 6 weeks.

48 Hour Sale! Get $250 + Free Domestic Shipping on The Phoenix for the next 48 hours only before the price increases. Coupon Code: RISEAGAIN

Payments are now available via QuadPay. Details

Shipping Policy

Fast, Free Shipping in Discreet Packaging

Orders are processed within 1-2 business days.

Domestic shipping normally takes 2-5 days after leaving our facility to arrive at your door. However, we have noticed some shipments delayed by circumstances related to COVID-19.

You will receive a tracking number once your order leaves our facility.

Have questions about your order? Contact us anytime by chat, or call our office during normal business hours:
(818) 572-8111
Monday through Friday, 9am to 5pm Pacific Time

Return Policy, 30 Day Guarantee

You have 30 days from the date your order is shipped to return The Phoenix for a complete refund. If your device is defective, we will gladly exchange it during this same 30 day period (including free shipping).

30 days after an order leaves our warehouse, all sales are final.

Orders placed on or after January 20, 2021 will be subject to a $75 restocking fee if returned.

Please note that damaged products cannot be returned. For this reason, we do not recommend storing your Phoenix upright on an elevated surface - if it tips or falls over, the stainless steel tip can be damaged.

We offer an extended warranty, which gives you a full year of coverage (excluding accidental damage). Simply add it to your cart at checkout to further protect your investment.

If your product was damaged during shipping, please let us know right away.

To initiate a return, send an email to [email protected] for a return authorization. Once approved, we will email you a prepaid return label.

Refund requests are handled in the order they are received. The dates used to determine eligibility are (a) the date your order was shipped and (b) the date your email was sent, generating your support ticket.

The time it takes us to respond will not count against your 30 day window. We will honor your request as long as the product is not damaged and your original request arrived within the 30 day window.

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Veterans Week

$75 OFF

The Phoenix

No thanks, I'm fine paying full price
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Early Black Friday Sale

$75 OFF

The Phoenix

No thanks, I'm fine paying full price
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Black Friday savings are here

Buy more, save more on the latest tech in men’s health

Get one for yourself and the people you’re most thankful for.

30% OFF one Phoenix.

40% OFF two or more.

Save On The Phoenix

Promotions automatically calculated at checkout.
No coupon necessary.

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Cyber Monday is here.

30% OFF one device

40% OFF two or more

+ a FREE 1 year warranty

Use coupon code
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Early Holiday Sale

$75 OFF

The Phoenix

No thanks, I'm fine paying full price
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Holiday Sale

$150 off The Phoenix for a limited time.

Price increase coming after the New Year!
Get The Phoenix

No coupon necessary.

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$150 Holiday Savings.

Sign up to get the discount.
Price goes up January 1st.

DEAL EXPIRES IN
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LIMITED TIME $75 OFF

Start the New Year off right

Restore and improve your sexual health with The Phoenix

Here's Your $75 OFF

use this code at checkout